Customer Service

Processing and Shipping 

Processing and Shipping Time

We strive to ship orders as soon as the next business day. However due to demand with print times and processing. Please allow between 3-5 business days in the United States and 7-14 business days in Canada after fulfillment.

*NOTE WITH COVID-19 (coronavirus) EXPECT DELAYS IN SHIPPING.

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All products are priced in US Dollars

US Shipping
Orders within the United States will be shipped via USPS First Class mail for orders under 16oz in weight. Orders over 16oz will be shipped via USPS Priority Mail. All shipping in the United States is a flat $5. Regardless of quantity and destination.

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Canadian Shipping

Orders to Canada will ship via USPS First-Class Package International Service. Shipping to Canada is a flat $10. Regardless of quantity and destination.

Tracking information will be sent once your order leave's our warehouse

Fulfillment and shipping are process in warehouses in Los Angeles, CA and/or Charlotte, NC USA

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RETURN & EXCHANGE POLICY​

We want you to be happy so we designed products you'll love. But just in case you don't, we will be happily to exchange or refund your purchase within 15 days of delivery. 

Contact walking by design with any questions.

We partner with global shipping carriers like FedEx, DHL and the US Postal Service for hassle free shipping.