Customer Service

Processing and Shipping 

Processing and Shipping Time

We strive to ship orders as soon as the next business day. Due to demand with print times and processing, please allow between 7-14 business days for delivery in Canada after fulfillment.

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Shipments within Canada.

Flat rate of $10 per order

We ship throughout Canada using Canada Post.

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*NOTE WITH COVID-19 (coronavirus) EXPECT DELAYS IN SHIPPING.

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All products are priced in Canadian dollars.

Fulfillment and shipping are process in our British Columbia and Ontario facilities.

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RETURN & EXCHANGE POLICY​

We want you to be happy, so we designed products you'll love. But just in case you don't, we will be happy to exchange or refund your purchase within 15 days of delivery. 

Contact walking by design with any questions

-regarding returns

-shipping to the United States or globally 

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